About

Technical Skills:

• Advanced Data Analytics & Visualization: Mastery of SQL, Python (Pandas, NumPy, Matplotlib, Seaborn), R, Tableau, and PowerBI, facilitating data-driven decision-making by transforming raw data into actionable insights.

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• Machine Learning & Artificial Intelligence: Proficiency in TensorFlow, PyTorch and NLTK for predictive modeling and NLP, optimizing operational processes, and enhancing customer experiences.

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• Geospatial Analytics: Expertise in using GIS software, Python's Geopandas and SQL Geography, enabling detailed market trend analysis and supporting strategic location-based decisions.

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• Database Management & Optimization: Skilled in SQL Server, Google Cloud SQL, and MariaDB, ensuring efficient data management that supports scalability and performance.

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• Digital Marketing Tools:  Knowledgeable in Google Analytics, SEMrush, Google Ads, enabling effective SEO/SEM strategies that boost online presence and drive business growth.

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• Web Analytics & SEO/SEM Optimization: Deep understanding of web analytics for optimizing website performance and SEM strategies to increase visibility and engagement.

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• Business Intelligence & Reporting: Competent in developing dynamic dashboards and reports with Looker Studio and Microsoft BI, providing critical business insights for strategic planning.

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• Automation & Workflow Optimization: Utilization of Zapier, UIPath, IFTTT, ServiceNow and automated scripting in Python, streamlining processes, reducing manual effort, and increasing operational efficiency.

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Soft Skills

• Strategic Leadership & Vision: As a key member of the CEO’s Office at Ohmyhome, I played a critical role in aligning team efforts with the company's strategic vision, driving both innovation and operational excellence. My responsibilities included orchestrating cross-departmental collaboration to ensure that projects not only aligned with but also propelled our strategic objectives forward. This position demanded a nuanced understanding of the company's long-term goals, enabling me to effectively guide diverse teams through complex projects and initiatives.

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• Effective Communication: In my role at Ohmyhome, I honed my ability to communicate complex data insights and strategies clearly across all levels, from C-suite to junior staff. My contributions were instrumental in shaping strategic decisions and fostering effective collaboration. Through clear articulation of analytical findings and active participation in strategic planning, I played a pivotal role in driving data-backed outcomes and organizational innovation, enhancing understanding and collaboration across the company.

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• Critical Thinking & Problem-Solving: My career spans roles where I've leveraged analytics to drive efficiency and innovation. At Jones Lang Lasalle, I optimized HR data processes, showcasing my ability to improve operational efficiency. As a Data Analyst at Standard Chartered Bank, I automated processes and enhanced decision-making through data storytelling. At Singtel Cyber Security, I applied industry 4.0 technologies to solve complex business challenges. Currently, at Ohmyhome, I play a key role in strategic decision-making, underscoring my evolution from data analysis to impacting business strategy. My experiences reflect a deep commitment to using data to foster business improvement and strategic growth.

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• Stakeholder Management: Proven track record of managing relationships with stakeholders at all levels, ensuring alignment and driving consensus on strategic initiatives, I have consistently worked directly under Directors and C-Suite leaders, driving business goals forward in a timely manner.

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• Adaptability & Resilience: Ability to thrive in fast-paced environments, adapting strategies to meet evolving business needs and overcoming challenges with determination. As part of the CEO’s Office, I have to handle business critical tasks, understand problems accurately and quickly and give a quick solution. My experiences in various industries as well as my educational background in Management allows me to accomplish this with ease.

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• Project Management: My work at Ohmyhome and Singtel has deepened my grasp of project management principles, focusing on timely, efficient project execution and optimal resource use. At Ohmyhome, I played a key role in strategic project planning, ensuring successful outcomes with efficient resource allocation. At Singtel, I applied these principles to lead data transformation.

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• Continuous Learning & Growth Mindset: Commitment to personal and professional development, staying abreast of industry trends and emerging technologies. Constantly learning about new technologies and new methods to improve efficiency. I took on my Masters whilst working full time to get a unique synergy between theory and practical application. Whatever I learnt during my masters Course, I could immediately apply it at work, and whatever problems I face at work, I can find a practical solution through networking with peers.

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